Written by John Butler LLB, the main purpose of this booklet is to discuss how effective contract management as a client can best and most economically be achieved.

The booklet deals with the contracting cycle, specification, setting the conditions of contract, standards of performance, tender process and comparison, contract monitoring, complaint handling and problem solving. Also included are examples of school cleaning specifications and an example of a school cleaning contract, amongst other topics.

First published 1993 A5 size 26 pages Stapled Soft cover.
Environmental Excellence Education Ltd & Cresta Books. Price £23.00 + £3.00 UK Postage.


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Topics Covered In The Cleaning Proficiency Manual

New Tasks added since the 5th edition are:
AA.3 Storage of Equipment
F2A Unblocking of Waste Chutes
F4 Body Fluid Spillages and Contaminated Items

Add ISBN 0 947567 70 4

AA Supporting skills
AA.1 Chemical competence
AA.2 Machines: Safe use and care.
AA.3 Storage of Equipment
A Hard Floors
A.1 Mop sweeping
A.2 Single solution mopping
A.3 Two solution mopping
A.4 Buffing
A.5 Spray cleaning
A.6 Machine scrubbing and drying
A.7 Strip, dry and re-apply emulsion polish
A.8A Prepare for and re-apply a semi- permanent seal using an abrasive mesh disc
A.8B Prepare for and re-apply a semi-permanent seal using a scarifying assembly on a concrete floor.
A.8C Prepare for and re-apply a semi-permanent seal using a chemical stripping agent
A.9 Bonnet mopping
A.10 Vitrification
A.11 Scrubbing and drying with battery powered scrubber drier
A.12 Scrubbing and drying with electrically powered scrubber drier
A.13 Machine sweeping with battery powered sweeper
A.14 Machine sweeping with a petrol/ propane powered sweeper
A.15 Cleaning of stairs, landings, balustrades and handrails
A.16 Drum sanding

B Carpets
B.1 Suction cleaning
B.2 Hot water extraction
B.3 Dry foam shampooing
B.4A Wet shampooing
B.4B Dry powder, or granules, carpet cleaning
B.5 Carpet skimming

C Vertical Surfaces and High Levels
C.1 High level cleaning
C.2 Wall washing
C.3 Window cleaning
C.4 Pressure washing
C.5 Graffiti removal
C.6 Dry steam cleaning
C.7 Ventilation extracts grille cleaning

D.1 Dusting, damp wiping, washing, polish application.
D.2 Upholstery shampooing
D.3 Cleaning toilets, sluices and urinals
D.4 Cleaning basins, baths, showers and bidets
E General
E.1 Stain removal
E.2 To erect and dismantle a mobile tower scaffold
E.3 Cleaning personal computers
E.4 Cleaning Lifts
E.5 Telephone cleaning
F Waste
F.1 Litter picking
F.2 Wastes clearance
F2A Unblocking of Waste Chutes
F.3 Cleaning bin areas
F4 Body Fluid Spillages and Contaminated Items .

6th edition 2002, A4 size, 98 pages, fully illustrated, soft cover, comb binding

Author –  £23.00